Wholesale buyer FAQ
Answers to common questions from importers, distributors and brands. Anything not covered here is confirmed in your quotation.
How do I get wholesale prices?
Send a quotation request with the catalogue numbers you are interested in, quantities, sizes and your destination country. We confirm pricing with our manufacturing partner and reply with a written quotation. Where a price list has been published on a product page, it is shown there.
What is the minimum order quantity (MOQ)?
MOQ depends on the model, size, colour and packaging. It is confirmed for each product in your quotation. If an MOQ has been confirmed for a product, it appears on that product page.
Can I order samples before a bulk order?
Yes, you can ask for samples. Choose “Sample request” in the quote form and list the models. Sample availability, cost and delivery are confirmed case by case.
Which sizes are available?
Depending on the model, the catalogue lists XS, S and L, or a single size. Each product page shows the sizes and any measurements printed in our supplier catalogue.
Do you offer private label or custom packaging?
We accept private-label and packaging inquiries. What can be offered, such as logo printing, custom boxes or colour choices, depends on our manufacturing partner and is confirmed before we quote. See private label inquiries.
Where are the products made?
We source the products in our catalogue through a manufacturing partner in China. We confirm the exact product, specifications and manufacturing arrangements for each order in writing.
Do you ship to my country?
Select your country in the quote form. Shipping options and costs depend on the destination, quantity and shipping method, and are confirmed in your quotation. We will tell you if we cannot supply your destination.
Can you provide product documentation or test reports?
Ask us for the documents you need for your market. We share only documentation that our manufacturing partner actually provides for the specific model. Please check your local import and product regulations before ordering.
What are the payment terms?
Payment terms are agreed for each order and stated in your quotation and order confirmation.
How is an order confirmed?
After you accept a quotation, we send an order confirmation listing the products, quantities, packaging, price, payment terms and expected timeline. Production or dispatch starts only after both sides confirm.
Are the specifications on the website final?
Specifications are taken from our supplier catalogue. Some entries are incomplete, and measurements may vary slightly between production batches. We confirm final specifications in your quotation.
Do you sell to individual consumers?
This website is for business buyers placing wholesale or bulk orders. We do not process single retail orders here.
Still have a question?
Message us on WhatsApp or use the contact form.